A consultation system in touch with reality – only at GEERS

High quality in the provision of hearing systems requires a well-structured process and cannot be achieved in a rush. This process aims at an individual optimization of the hearing system to achieve the personal hearing objective of each customer. For this reason, GEERS uses A-life®, a system that has been developed in co-operation with European research institutes since 1989. At GEERS, this system is now employed as a standard and is continuously optimized and updated.

Otolaryngologists play a crucial role in the GEERS consultation concept. The initial diagnosis of the otolaryngologist, the tone and speech audiometry and the prescription of a hearing aid always form the basis of every hearing aid provision.

In the GEERS specialist shop, the hearing aid acoustician then carries out a communication analysis to determine the customer’s most important hearing objectives, his overall need for communication and the current hearing situation with its acoustic characteristics. Different solutions are suggested in an individual hearing plan – including solutions that will not require any co-payments. In this way, the customer is presented with a cost-benefit equation summarizing all the advantages and limits of the respective hearing systems.
In the A-Life® procedure, the customer himself can play a part in the hearing aid adjustment by his subjective assessment of the hearing sensation in real-life hearing situations, thus ensuring that the hearing technology is directly optimized for different hearing situations from the customer’s area of life.